Brook Zannier, MS
She/Her
Brook oversees the entire intake, scheduling, and client-therapist matching process at HPA, serving as the first point of contact for new clients seeking support. She understands the clinical strengths of our therapists and the unique needs of each client, which helps her to excel at making thoughtful, personalized matches that set the foundation for meaningful therapeutic relationships.
Her approach is rooted in both efficiency and empathy. Brook takes time to listen closely, ask the right questions, and consider the nuanced dynamics that go into therapist and client matching.
With extensive experience in mental health administration, Brook is passionate about client satisfaction and works diligently to remove barriers to care. Her ability to balance operational excellence with genuine care helps create a seamless, supportive experience from the very first contact. Brook’s work plays a crucial role in upholding our mission of delivering exceptional, high-quality care to our community.