Privacy Policy
At Health Psychology Associates, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you access our website, services, and digital platforms ("Site"). By using the Site, you agree to the terms outlined in this policy.
Your continued use of our Site signifies acceptance of this Privacy Policy. A link to this policy is included in our terms and conditions, messaging disclosures, and website footer.
Information We Collect
We may collect personal information in the following ways:
Information You Provide Directly:
Personal and contact details (name, address, email, phone number, DOB, etc.)
Insurance and payment information
Health-related information provided for treatment or service requests
Responses to surveys or online forms
Communications submitted via email or web forms
We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.
Information Collected Automatically:
Usage data (e.g., pages visited, clicks, time on site)
IP address and browser/device information
Cookies and similar tracking tools
Geolocation, if enabled by your device
How We Use Your Information
We may use the information we collect to:
Provide and improve our clinical and administrative services
Respond to your inquiries and communication
Schedule and manage appointments
Optimize your online experience
Conduct marketing, analysis, and internal research
Fulfill legal, compliance, and contractual obligations
Messaging Communication
You may opt in at any time to receive text messages (“SMS”) from Health Psychology Associates. You can opt in by:
Texting START to 617-882-2363
Completing a contact form on our website (https://www.bostonhealthpsych.com/contact) and selecting the “YES - OPT IN” option located under the “SMS Consent” section at the bottom of the contact form
Providing In-Person verbal consent during an interaction (at a physical office location or over a phone call) with one of our staff members.
By opting in to receive text (“SMS”) updates, you consent to receive appointment reminders, billing notifications, and other service-related messages. These messages may not be encrypted. You may opt out at any time by following the instructions provided in the messages or contacting us directly.
If you wish to be removed from receiving future communications from Health Psychology Associates, you can opt out by texting STOP, or you may notify us directly at hello@bostonhealthpsych.com. Message and data rates may apply.
If you wish to resume receiving text messages from Health Psychology Associate, text START to 617-882-2363. Or if you need further help and assistance, text HELP 617-882-2363.
Data Sharing and Disclosure
We may share information we collect with payment processors, legal authorities, partners so that these service providers can perform their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail. All shared data is protected under confidentiality agreements and applicable law.
Cookies and Tracking Technologies
Our Site uses cookies and analytics tools like Google Analytics to improve functionality and understand user behavior. You may adjust your browser settings to disable cookies, although this may impact your experience on the Site.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and transmission of information over the internet is at your own risk.
Data Retention
We retain personal information as required to deliver services, comply with laws, and fulfill contractual or professional obligations. Certain data, such as medical records, may be retained for periods mandated by law.
Your Rights
You may request to:
Review or correct your personal data
Access records stored in our systems
Opt out of non-essential communications
Request deletion, subject to legal and clinical limitations
To make such requests, please contact us using the details below.
Links to Third-Party Sites
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing your data.
Policy Updates
We may update this Privacy Policy periodically. Any significant changes will be posted on our Site.
Contact Information
For privacy-related questions, concerns, or requests, contact:
Health Psychology Associates
264 Beacon Street, 5th Floor
Boston, MA 02116
📞 617-882-2363
✉️ hello@bostonhealthpsych.com
© 2025 Health Psychology Associates. All rights reserved. This policy is the intellectual property of Health Psychology Associates and may not be copied or reproduced without permission.